Frequenty Asked Questions

Payment Terms

Net 30 days on approved credit
Credit Card payments are due prior to 30 days on approved credit

Minimum Order & Opening Orders

Opening order $500.00 NET
Initial order requires a Credit Card for processing
Reorders $350.00 minimum

Order Processing & Shipping

Orders are shipped from our warehouse in Toronto, Canada
Most orders are shipped via Canpar. Customers have the option of using their own shipping company. 
We work hard to ship orders within 5-7 business days of them being placed. Shipping times vary by destination. 

Freight Policy

Orders from $500 - $1199 - Freight Capped at 10% of the Order Value
Orders from $1200 - $1999 - Freight Capped at 5% of the Order Value
Orders from $2000 & Over - Net Free Freight
Beyond Charges May Apply


Prices are calculated in CDN$
All prices are calculated at wholesale
Except for products on Promotion
Prices are subject to change without notice
Taxes: GST/HST/QST extra (where applicable)

Back Orders

Back orders will be cancelled 60 days from Order Date
If original order qualified for prepaid freight, back orders will ship under the same conditions

Loss or Damage

Notify carrier when:
       1. Merchandise is damaged in transit
       2. Overage or shortage in number of crates or boxes
All claims for damages or shortages must be received within 10 days of receipt of goods.
Notify the carrier in the event of a damaged shipment, whether apparent at the time of delivery or concealed damage discovered after unpacking. The bill of lading is an acknowledgement by the carrier of the receipt of the shipment in good condition.


Returns must have prior authorization; RMA number
Returns must be freight prepaid
A 15% restocking fee will be applied to all returns
No returns will be accepted after 60 days
Please email: [email protected] to obtain an RMA number

Approved returns must be sent to:
      Port Style Enterprises Inc.
      Attn: Return - RMA # ___________
      807 Fenmar Drive, Toronto, ON M9L-1C8

Terms & Conditions

Submission of a purchase order to Port Style Enterprises Inc. signifies acceptance of our Terms and Conditions